Our Service to You
Discover more about our extensive range of professional services. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.
Guest Management
We communicate with guests from inquiry to check-out. Guests receive clear instructions, fast responses, and friendly support throughout their stay. This leads to positive reviews and repeat bookings.
Marketing & Bookings
We create, optimise, and manage your property listings across major booking platforms. This includes pricing strategy, calendar management, and targeted promotion to help you achieve strong occupancy and earnings.
Cleaning & Laundry
Professional cleaning teams ensure your property is spotless, fresh, and ready for each new arrival. We manage linen services, restocking, and presentation so the space feels welcoming every time.
Maintenance
We coordinate any repairs and general upkeep your property needs. Issues are handled quickly with trusted trades to keep your property well-maintained and functioning smoothly.
Inspections
Regular, thorough inspections help us maintain quality, cleanliness, and safety standards. This protects your property and supports a consistently high guest experience.
Fair Prices
Satisfying customers is our top priority. That’s why we believe in offering fair and transparent prices with no hidden fees or extra charges.
Packages
1. Essential Package
For hands-on owners who want expert marketing and bookings while managing the rest themselves. Includes:
Marketing & Bookings
Listing on Booking website and major platforms
Professional photography and listing setup
Booking and payment management
Guest Management
Enquiry handling only
Cleaning & Laundry
Optional add-on
Maintenance
Optional call-outs available
Specialist Contractors
Optional add-on (certified trades arranged when required)
Inspections
Optional add-on
Property Restocking
Optional add-on
Decor & Presentation
Optional add-on
Pricing Optimisation
Monthly pricing review
2. Premium Package
For busy owners who want full guest communication and reliable property care. Includes all Essential features plus:
Marketing & Bookings
Priority website placement
Quarterly performance and pricing review
Guest Management
Full communication before, during and after stay
Check-in and check-out coordination
24/7 guest support line
Owner stay coordination
Cleaning & Laundry
Fully managed and scheduled (cleaning fee additional)
Maintenance
£30 call-out fee
£20/hour labour + parts at cost
Specialist Contractors
Arranged and billed separately when needed
Inspections
Inspections every 2 months with a maintenance report
Pricing Optimisation
Dynamic pricing for stronger occupancy and revenue
3. Elite Package
For owners who want complete peace of mind with premium, fully managed service. Includes all Premium features plus:
Marketing & Bookings
Monthly performance review
Dedicated account manager
Guest Management
Full premium care and oversight
Cleaning & Laundry
Fully managed with quality checks
Cleaning fee at discounted rate for loyalty
Maintenance
No call-out fees
£20/hour labour + parts at cost
Inspections
Regular inspections and full maintenance management
Property Restocking
Included (toiletries, essentials, consumables)
Decor & Presentation
Seasonal decor service available (e.g., Christmas, autumn, summer styling)
Pricing Optimisation
Dynamic pricing for maximum income throughout the year